- Reservation request is considered to fill a special form on the site: a form of reservation or a message by e-mail at: [email protected] indicating the name of guests, dates of stay, selected suites, contact numbers.
- Upon receipt of an application for a reservation by the hostel during the day will contact you to discuss the details of the reservation.
- The reservation is confirmed after receiving e-mail confirming availability and prices for accommodation, and in response the customer gives the final approval to reside.
- Within 48 hours after confirming your reservation Customer undertakes to pay in advance for accommodation, then immediately inform the hostel by e-mail payment data (name, method of payment, transfer number and transfer amount). If during this period there is no relevant information on making an advance payment, the reservation will be cancelled.
- After receiving information about the prepaid, your reservation is guaranteed.
- The remaining amount of payment is paid upon arrival at the hostel.
Calculation of prepayment
Prepayment amount depends on the date of the alleged accommodation and is calculated according to the following table:
|December 15 – December 25||December 26 – January 10||January 11 – April 15|
|30% of the total amount||100% of the total amount||30% of the total amount|
Terms of cancellation
- Cancellation and return of the money transfer (prepayment) is available for 30 days prior to arrival.
- Cancellations made only in writing (e-mail message) to the address [email protected] indicating the name of guests, dates, accommodation and the method of refund.
Rules for registration at arrival and departure
- The hostel WildGuru check in 12: 00 *.
- Moving in at the hostel is possible at any time of the day.
- For early (before 09:00) or late (after 22:00) arrival it is kindly requested to notify the hostel of the approximate time of arrival.
- When checking in Guest fills the registration form, pay the remaining amount for accommodation and sign the Rules of staying in the hostel WildGuru
* The administration of hostel enters into the visitors situations, and if it is possible for early check in and late check-out without extra charge . If there are no empty suites, the administration of the hostel offers a place for things till time of your booking or before the time of departure. Additional payments are also not charged. If the guest needs to guarantee a reservation in the case of early arrival or late departure, guest must pay the price for full-time of reservation.
Details for prepayment are shown on the page Contact